To enjoy HBO GO's content in high definition, please consider the minimum system requirements needed for your device. They are listed below:
WINDOWS:
- Intel i3 Processor, 1.5 GHz or faster with 4 GB RAM.
- Windows 8.1 or higher.
- Internet Explorer 11 or the latest version of Edge, Mozilla Firefox or Google Chrome.
MAC:
- Intel i3 Processor, 1.5 GHz or faster, 4 GB RAM / 128 MB VRAM.
- High Sierra or higher.
- The latest version of Safari, Mozilla Firefox, or Google Chrome.
INTERNET CONNECTION:
- A broadband connection with a minimum of 3 Mbps is required to view video in real time.
- For HD, a minimum of 3.1 Mbps is required.
- For mobile devices, a minimum connection of 3G or Wi-Fi is needed.
MOBILE DEVICES:
- Apple devices with iOS 9.0 or higher; for a better experience, use iOS 12.0 or higher.
- Android devices with OS 5.1 or higher; for a better experience, use Android 7 or higher.
ACTIVATING A SMART TV USING QR CODE:
- To activate a new smart TV by scanning the QR code, a minimum of iOS 11 or Android OS 8 is required.
- Devices with older operating systems will need to download an app that reads QR codes.