No. It’s not necessary to deactivate anti-virus software to use HBO GO. If you’ve installed a firewall at home, simply accept your firewall’s request to allow access to HBO GO. In order for HBO GO to be an exception on your computer’s firewall, go to the Service Providers section and follow the instructions. With regard to firewalls at your work, contact your company’s IT department.
Should I deactivate my anti-virus software and firewalls to use HBO GO?